Terms

These are the terms for a Full Circle subscription from Lost Midas LLC, a Wyoming limited liability company (“Lost Midas,” “I”). They apply to you, the agent, team, or business named at checkout (“you”). Subscribing means you agree to everything below.

1. What you’re subscribing to

Full Circle is a follow-up system for real estate agents with three stages: Client Comeback (follow-up with your past clients and sphere), Rapid Reply (responding to and following up with new leads), and Showing Sidekick (answering questions and booking showings on your website). Every plan includes all three stages. Client Comeback launches first, with your first emails going out within about two weeks of signing up (section 4). Rapid Reply and Showing Sidekick are included at no extra cost and switch on for you as each one launches, in that order; Lost Midas does not promise a launch date for them. Lost Midas sets up, runs, and maintains Full Circle for you, connected to the CRM and tools you already use.

2. Your plan and price

• Solo: one agent plus an assistant, up to 2,500 contacts, $750 per month.
• Team: 2 to 5 agents, up to 10,000 contacts, $1,500 per month.
• Brokerage: 6 or more agents, priced in a written quote.

There is no setup fee. You’re billed monthly in advance, by card through Stripe, starting on the day you subscribe. If you pay annually, you pay for 10 months and get 12. Normal texting and email volume for your plan is included. Extra contacts, extra agents, or extra channels (for example additional channels for Showing Sidekick once they are available) are added only with your OK, at the price quoted when you ask. Lost Midas may change prices with at least 30 days’ notice by email; the change applies from your next billing date after that notice.

3. Minimum term and cancelling

Every subscription has a 3-month minimum, because that is the window in which Full Circle is set up and starts producing results. After that it runs month to month. To cancel, email jason@lostmidas.com before your next billing date; your service runs to the end of the period you have paid for. Payments are not refunded for partial months. Annual prepayments are not refunded, except as set out in the guarantee below. Lost Midas may end your subscription with 30 days’ notice, refunding any prepaid months not yet started, or immediately if you breach section 6 or 7.

4. Getting live

Lost Midas aims to have your first emails going out within about two weeks of receiving what it needs from you: access to your CRM (or an export of it) and calendar, a sample of your past emails or texts so the writing sounds like you, and your approval of the first messages. “Live” means your first approved messages are sending. Texting starts once carrier registration for your number clears, usually 2 to 6 weeks, which Lost Midas starts on day one but does not control. These timelines are good-faith estimates, not guarantees.

5. The guarantee

If Full Circle has not produced 3 listing conversations in your first 90 days live, your bill pauses until it does. A listing conversation is a past client or lead who says they are thinking about buying or selling and agrees to talk with you, as recorded in your Full Circle reporting and confirmed by you.

If the guarantee applies, billing pauses from day 91 and resumes on the billing date after the third listing conversation, or after 3 paused months, whichever comes first; at that point either of us can cancel with no further charge. You can also cancel at any time while billing is paused. The guarantee applies once per subscription, and only if your database has at least 500 past-client and sphere contacts you have a real relationship with when Full Circle goes live, and you approve or respond to message requests within 48 hours. Time you take beyond 48 hours is added to the 90 days.

6. You are the sender

Every text and email Full Circle sends goes out in your name, to your contacts, as your communication. You are responsible for having the right to contact the people in your database by email and text, including any consent required by the Telephone Consumer Protection Act, CAN-SPAM, Do Not Call rules, state law, and your brokerage’s policies. Don’t load contacts you aren’t permitted to contact. You approve the messages and sequences Full Circle uses before they go out.

Lost Midas will honor every opt-out automatically, stop messaging anyone who opts out, include opt-out instructions where required, and tell you right away if it sees a compliance problem with a contact list or message.

7. Accuracy, fair housing, and your license

Full Circle uses AI to write and answer messages. AI can make mistakes. Messages are written from the information you and your listings provide, and anything sensitive or outside Full Circle’s scope is handed to you. Showing Sidekick is built to refuse questions that could amount to steering and to pass them to you. You remain the licensed professional: you are responsible for the advice, representations, and commitments made to your clients, and for complying with fair housing law, your license requirements, and your brokerage’s rules. Full Circle is not legal, financial, tax, or compliance advice.

8. Your data

You own your contacts and your data. Lost Midas uses them only to run Full Circle for you. It never sells them, never uses them to market to anyone for anyone else, and never shares mobile numbers or text opt-in information with third parties for their marketing. Lost Midas shares data only with the service providers it needs to run Full Circle (for example its AI, texting, and email providers), only for that purpose. The AI runs under commercial terms that do not allow the provider to train its models on your data. When your subscription ends, you can ask for an export of your Full Circle data within 30 days; after that, Lost Midas deletes it, except records it must keep by law. See the Privacy Policy for more.

9. Your CRM and other tools

Full Circle connects to tools Lost Midas doesn’t control, including your CRM, calendar, email, texting carriers, and social platforms. If one of them changes, limits access, or goes down, Full Circle may be affected until Lost Midas adapts. Where your brokerage controls your CRM, you are responsible for getting any permission needed to connect it.

10. Ownership

You own the messages written for you and your business-specific content. Lost Midas owns Full Circle itself: the software, prompts, workflows, templates, and methods behind it. Lost Midas may use anonymized, non-identifying learnings to improve Full Circle.

11. Results

Apart from the guarantee in section 5, Lost Midas does not promise any specific number of appointments, listings, transactions, or revenue. Results depend on your market, your database, and how you follow up on the conversations Full Circle produces.

12. Liability

Lost Midas’s total liability under these terms is limited to the fees you paid in the 3 months before the claim. Lost Midas is not liable for indirect or consequential damages, including lost commissions. You are responsible for claims that arise from contacting people you did not have permission to contact.

13. Changes to these terms

Lost Midas may update these terms. Material changes are emailed to you at least 30 days before they apply to your subscription. If you don’t agree, you can cancel before they take effect.

14. Governing law

Nevada. Any disputes are handled in Clark County, Nevada.

15. Accepting these terms

Subscribing at checkout, or signing an order form that references these terms, constitutes acceptance. No separate signature is required. By subscribing, you confirm you are authorized to agree to these terms for the agent, team, or business named at checkout.

16. Contact

Jason Trikakis, Founder, Lost Midas LLC. jason@lostmidas.com